Automatic payment
Enabled by default when online billing is active.
You may turn automatic payment off. Opting out does not change the payment due date or the overdue-account timeline.
Billing Policy
Payment timing and account status.
BrainGrid uses a defined notice schedule for overdue accounts.
3 days lateFirst cancellation notice
15 days lateSecond cancellation notice
30 days lateThird cancellation notice
45 days lateAccount closes; a new account is required and closed-account data is lost.
45-day account closure
At 45 days overdue, the account is closed. The user must create a new account to return. Data associated with the closed account is lost and is not restored into the new account.