1. Service
BrainGrid provides productivity tools centered on workbooks, sheets, cells, formulas, charts, scenarios, analysis and intelligent workflows. Features may evolve as the product changes.
Terms & Conditions
Terms for using BrainGrid.
These terms govern access to and use of the BrainGrid productivity application platform.
2. Accounts
You are responsible for accurate account information, keeping your credentials secure and activity performed through your account. Do not share access in a way that defeats account security.
3. Acceptable use
Do not use BrainGrid to violate law, interfere with the service, gain unauthorized access to another account or system, distribute malicious code, or intentionally abuse service resources.
4. Your content and data
You remain responsible for the data and content you place in BrainGrid. Account data is used to provide, secure and support the service as described in the Privacy Policy.
5. Subscription tiers and billing
BrainGrid has three commercial tiers: Tier 1 Personal, Tier 2 Professional / Academic, and Tier 3 Business. Tier 3 includes Small Business, Medium Business and Enterprise options.
Current published pricing is available on the Pricing page. Automatic payment is enabled by default when online billing is active and may be turned off. Turning it off does not change an amount already due or the overdue-account timeline.
6. Late-payment and cancellation notices
3 days lateFirst cancellation notice.
15 days lateSecond cancellation notice.
30 days lateThird cancellation notice.
45 days lateThe account closes. To return, you must create a new account. Data associated with the closed account is lost.
7. Account closure and data loss
The 45-day late-payment rule closes the overdue account rather than temporarily suspending it. The closed account is not reopened and its data is not transferred to a newly created account.
If you need to preserve important information, maintain your own current copies before an account reaches the closing threshold.
8. Refunds
BrainGrid is a digital service, so physical returns do not apply. Refund requests are handled under the Refund & Returns policy and any purchase-specific terms shown when an order is placed.
9. Service availability
BrainGrid may require maintenance, security changes or service updates. We may modify or discontinue features when necessary to operate, secure or improve the product.
10. Warranty and liability
To the extent permitted by applicable law, BrainGrid is provided without guarantees that every feature will be uninterrupted or error-free. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.
11. Changes to these terms
Updated terms may be published when product, account or billing rules change. Continued use after an effective update is subject to the updated terms to the extent permitted by applicable law.
12. Contact
Questions about these terms can be submitted through the BrainGrid contact form.
Contact BrainGrid